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KCSiE 2025 · MODULE 3

DON'T DELETE IT

Westbridge Academy. Form period. Thursday, 20 November, 08:56.

Online evidence is not yours to manage. Know what to touch, what to leave, and who to call.

Based on Keeping Children Safe in Education 2025 — Part 1, para 24–30 and Annex C
Estimated time: 25–30 minutes

Rachel Webb, Form Tutor
Westbridge Academy · Thursday, 20 November

YOUR ROLE

Rachel Webb

Form Tutor, Year 10 · Westbridge Academy

You are Rachel Webb, Form Tutor for 10R at Westbridge Academy. It is Thursday, 20 November, 8:55 AM. Form period finishes in five minutes. The rest of 10R has already filed out.

Jamie Norris is still in his seat. He's been quiet the whole ten minutes, which isn't like him. As the last student leaves, he gets up and closes the door.

SCHOOL CONTEXT

  • Westbridge's DSL is Mr Davies (Head of Year 11). He is available most days before 9:30 AM and after school.
  • The school uses CPOMS for safeguarding records. All concerns are logged there — not on paper, not by email.
  • Westbridge's online safety policy follows the UKCIS (UK Council for Internet Safety) framework.
  • CEOP (Child Exploitation and Online Protection) is the correct reporting body for online child sexual abuse material. Reports go through the DSL — not directly from individual staff.
  • Passing on, forwarding, or saving an explicit image of a child is a criminal offence, regardless of the reason it was forwarded.
Jamie Norris, Year 10
Thursday, 20 November — 08:56

Thursday Morning — Form Room

Jamie glances at the door, then at his phone.

"Miss — I need to show you something. And I need you to not make it a big thing."

He turns the screen towards you. It's a screenshot of a group chat. 30-odd members. There are images in it. Explicit images. A girl from the school — you can't see her face but you recognise the school uniform. Someone's written her name in the chat. There are 14 laughing emojis.

Jamie puts the phone face-down on the desk.

"I didn't ask to be in that chat. I left it as soon as I saw it. But I thought — I don't know. I thought someone should know."
Jamie Norris, Year 10
Thursday, 20 November — 08:57

The Phone Is On the Desk

The phone is on the desk between you. You've seen the image. You cannot unsee it. Jamie is watching you. He looks like he's about to pick the phone back up. You have about thirty seconds before the corridor fills up.

What do you do with the phone right now?

Jamie Norris, Year 10
Thursday, 20 November — 08:59

The Forward

RACHEL WEBB
"Forward it to my school email. I need it on record when I speak to Mr Davies."
JAMIE NORRIS
"Okay... sent."
SAFEGUARDING RECORD
08:59, Thursday 20 November. CSAM forwarded from student device to staff school email account. Distribution chain: original source → group chat (30+ members) → J. Norris → R. Webb (school email). Both J. Norris and R. Webb have now transmitted the material.
MR DAVIES (DSL)
"Rachel — that email you sent me is a problem. The image is now in three places it wasn't before. Forwarding explicit images of a child is distribution of CSAM. Intent doesn't change the law. I'm going to have to flag this to the Head."
Jamie Norris, Year 10
Thursday, 20 November — 08:59

The Deletion

RACHEL WEBB
"Delete the screenshot. You shouldn't have that on your phone."
JAMIE NORRIS
"Okay... done."
SAFEGUARDING RECORD
08:59, Thursday 20 November. Screenshot deleted from J. Norris's device on instruction from R. Webb. No record of image content made prior to deletion. Evidence status: destroyed.
MR DAVIES (DSL)
"The screenshot was the only direct evidence from that chat we had. Police can attempt to recover deleted files but it's not guaranteed. And the chat may have been cleared by now. We've lost the clearest piece of evidence we had."
Rachel Webb, Form Tutor
Thursday, 20 November — 09:00

You Do Exactly One Thing

RACHEL WEBB
"Jamie — you did the right thing. Don't discuss this with anyone, don't show anyone else. Leave the chat if you're still in it. Go to your next lesson. I'll take it from here."
JAMIE NORRIS
"You're not going to tell everyone I told you?"
RACHEL WEBB
"No. Go."
SAFEGUARDING RECORD
09:01, Thursday 20 November. Concern received by R. Webb. No device contact. No image forwarded or deleted. Student directed to class. R. Webb proceeding to DSL. Evidence status: intact.
ON THE WAY TO THE DSL

WHAT DO YOU DO WITH EACH ITEM?

Six things are in play right now. For each, pick the right action.

PRESERVE — don't touch LOG IT — record factually NEVER — do not do this
Mr Davies, DSL
Thursday, 20 November — 09:02

You're at Mr Davies's Door

You're outside Mr Davies's office. You've told him the basic facts. He's listening.

"What were you thinking of doing next?"

You have four options running through your head. Some feel urgent. Some feel obvious. Which do you do first?

PRIORITY DECISION

WHAT'S YOUR NEXT STEP?

You have four options. Only one is the correct immediate action. Select the one you would do first — then see how all four rank.

Go to Mr Davies (DSL) and give a full account

1ST

Tell him everything — who, what, when, what the chat showed, how Jamie came to you.

Correct. The DSL is the first and only call right now. They manage all subsequent actions — police liaison, parental contact, victim support, CEOP report. Every other option either bypasses the DSL or risks causing harm that the DSL's process is designed to prevent.

Call the police directly

2ND

This is serious enough for the police. You could call 101 right now.

Understandable, but not the correct first step. The DSL has a defined relationship with local police and CEOP. A direct call from a form tutor may create a parallel investigation that complicates the official one. The DSL will involve police when appropriate — often the same day.

Call the victim's parents

NOT YET

Her parents should know. You could ring home before anyone else does.

Do not call the victim's parents without DSL authorisation. Parental contact before the DSL is consulted can tip off a family member involved in the abuse, or cause the victim to feel exposed before any support is in place. The DSL decides when and how parents are contacted.

Message the staff WhatsApp group to warn colleagues

NEVER

Other teachers need to know this is happening. A quick message to help them be vigilant.

A staff WhatsApp message about an active safeguarding concern is a data breach. It discloses personal information about a student to people not part of the safeguarding process. Never discuss active concerns in informal channels.

PATHWAY MATCHING

WHICH PATHWAY?

Six online safety scenarios. Select the correct immediate response for each.

DSL Refer IT / Filter 999 Police No Action
Jamie's Mum
Thursday, 20 November — 12:15

Three Hours Later — Your Personal Mobile

Mr Davies has the case. CEOP has been notified. The police school liaison officer is coming in at 2 PM. You're in the staffroom. You haven't told anyone else.

Your personal mobile rings. Unknown number. You answer. It's a woman's voice — panicked, not angry.

"Is this Rachel? Rachel who teaches Year 10? Jamie gave me your number. I'm Jamie's mum. He told me something happened today with — with a group chat. He came home at lunch. He's in a state. Can you tell me what's going on?"
Rachel Webb, Form Tutor
Thursday, 20 November — 12:17

Jamie's Mum Wants Answers

Jamie's mum is on the line. She sounds scared. You understand why. But the case is live. Police are coming in at 2 PM. Mr Davies is managing communications.

How do you handle this call?

Rachel Webb, Form Tutor
Thursday, 20 November — 12:22

The Reassurance Call

RACHEL WEBB
"He's not in trouble. He came to me this morning — he did exactly the right thing. The school is dealing with it. I can't say much more."
JAMIE'S MUM
"But — was it serious? Was it about another student? Should I be worried about Jamie?"
SAFEGUARDING RECORD
12:22, Thursday 20 November. R. Webb conducted unauthorised parental communication via personal mobile. Information disclosed: that Jamie Norris was a witness in an active safeguarding case. DSL not informed of contact prior to call.
MR DAVIES (DSL)
"She called your personal number? Rachel — Jamie is a witness in an active police matter now. Any communication with his family about what he saw goes through me. What you told her was minimal, but it's still a disclosure I didn't authorise."
Mr Davies, DSL
Thursday, 20 November — 12:18

You Redirect

RACHEL WEBB
"I'm sorry — I'm not able to discuss anything on this number. Please call the main school office. Someone will help you there. I have to go now."
RACHEL WEBB
"Mr Davies — Jamie's mum just called my personal mobile. Jamie gave her my number. I redirected her to the office. I haven't told her anything."
MR DAVIES (DSL)
"Good. I'll speak to her before 2 PM. And ask Jamie how she got your number — we need to make sure he hasn't told her anything about what he saw."
SAFEGUARDING RECORD
12:18, Thursday 20 November. Parental contact attempted via R. Webb personal mobile. R. Webb redirected to school office. DSL informed of contact immediately. No case information disclosed.
Mr Davies, DSL
Thursday, 20 November — 12:20

The Half-Answer

RACHEL WEBB
"There's an active school matter and the right people are dealing with it. Someone will be in touch."
JAMIE'S MUM
"An active matter — what does that mean? Is Jamie safe? Should I pick him up?"
SAFEGUARDING RECORD
12:20, Thursday 20 November. Parental communication via R. Webb personal mobile. Information disclosed: that an 'active school matter' exists related to J. Norris. Parent now alarmed and considering removing student from school. DSL not informed of contact.
MR DAVIES (DSL)
"She's coming to collect Jamie. He's supposed to give a statement to the police officer at 2 PM. I wish you'd just redirected her. 'Active matter' was more than she needed to hear."
SAFEGUARDING RECORD — END OF DAY

DECISION 1 — THE PHONE

DECISION 2 — JAMIE'S MUM

END OF DAY

KCSiE 2025 — PART 1, PARA 24–30 & ANNEX C

ONLINE EVIDENCE — FIVE RULES

What every member of staff needs to know

1

DO NOT FORWARD, SAVE, OR COPY ONLINE EVIDENCE

Forwarding an explicit image of a child — regardless of intent — constitutes distribution of child sexual abuse material (CSAM) under the Sexual Offences Act 2003. This applies to school email accounts, personal phones, printouts, and screenshots. 'I needed it for the record' is not a legal defence. The DSL and CEOP have forensic tools to preserve evidence correctly.

2

DO NOT DELETE EVIDENCE

Instructing a student to delete a screenshot, a message, or a chat history can constitute destruction of evidence. Leave devices untouched. Direct the student to the DSL. If the student is reluctant, reassure them that they are not in trouble — and that the matter will be handled by the right people.

3

DSL FIRST — NOT POLICE, NOT PARENTS, NOT COLLEAGUES

For most online safety concerns, the DSL is the correct first call. The DSL manages the relationship with CEOP, police liaison, and parents. Direct calls to police are appropriate only in cases of imminent physical threat. Informing colleagues via WhatsApp or email is a data breach. Contacting parents without DSL authorisation can compromise the investigation.

4

REDIRECT PARENTAL CONTACT THROUGH THE SCHOOL OFFICE

If a parent contacts you directly about an active safeguarding case, do not discuss the case — even to reassure. Redirect them to the school office and immediately inform the DSL of the contact. The DSL manages family communications in active cases. What you say in a 90-second phone call can affect whether a student cooperates with a formal statement.

5

SCHOOL JURISDICTION EXTENDS TO ONLINE BEHAVIOUR

KCSiE is clear: the school's safeguarding duty applies to online behaviour affecting the school community, even if it occurred outside school hours and on personal devices. A group chat mocking, sharing images of, or threatening a student is a school safeguarding matter — regardless of when or where it was created.

MODULE 4: SHE STAYED BEHIND →

Developed in accordance with Keeping Children Safe in Education 2025 (KCSiE)
Part 1, para 24–30 · Annex C — UKCIS Framework

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