Business & Professional English

Module 1: Business Communication Skills

Skills Focused: Verbal communication, active listening, and effective speaking.
Content:
- Introduction to effective business communication.
- Techniques for active listening in business settings.
- Developing clear and concise verbal communication skills.
- Practicing professional introductions and networking.
- Role-playing common business communication scenarios.
Class Activities:
- Group discussions and role-plays.
- Listening exercises with audio recordings.
- Practice sessions for professional introductions and small talk.
- Mock networking events to practice communication skills.
Homework: Writing business emails, letters, and reports.

Skills Focused: Conducting meetings, making presentations, and public speaking.
Content:
- Planning and structuring meetings.
- Leading and participating in discussions.
- Presentation techniques and public speaking skills.
- Using visual aids and technology in presentations.
- Handling questions and feedback effectively.
Class Activities:
- Conducting mock meetings and presentations.
- Peer feedback on presentation skills.
- Group activities to practice discussion techniques.
- Interactive sessions on using visual aids.
Homework: Preparing meeting agendas and presentation slides.

Skills Focused: Negotiation tactics, persuasive language, and conflict resolution.
Content:
- Key strategies for successful negotiations.
- Language for persuasion and influence.
- Handling objections and finding common ground.
- Role-playing negotiation scenarios.
- Techniques for conflict resolution in a professional setting.
Class Activities:
- Role-playing negotiation scenarios.
- Group discussions on persuasive language.
- Practice sessions for conflict resolution techniques.
- Case studies of successful negotiations.
Homework: Writing negotiation strategies and conflict resolution plans

Skills Focused: Expanding business-specific vocabulary and improving overall professional communication.
Content:
- Industry-specific terminology and jargon.
- Common phrases and idioms used in business contexts.
- Professional telephone and video conferencing etiquette.
- Cross-cultural communication skills.
- Networking and socializing in a business environment.
Class Activities:
- Vocabulary-building exercises.
- Role-playing telephone and video conferencing scenarios.
- Group discussions on cross-cultural communication.
- Practice sessions for networking skills.
Homework: Learning business vocabulary and practicing communication scenarios.

Skills Focused: Applying learned skills in real-world business scenarios.
Content:
- Analyzing business case studies.
- Writing and presenting business proposals.
- Conducting mock meetings and negotiations.
- Group projects and collaborative tasks.
- Feedback and peer review sessions.
Class Activities:
- Group analysis of case studies.
- Role-playing business scenarios.
- Practice sessions for writing business proposals.
- Interactive group projects.
Homework: Analyzing case studies and writing business proposals.

Skills Focused: Consolidating knowledge and practicing skills.
Content:
- Review of key concepts and vocabulary.
- Practice exercises and activities.
- Individual feedback and improvement plans.
- Final presentations and project submissions.
Class Activities:
- Review sessions for all modules.
- Practice exercises.
- Individual feedback sessions.
- Final presentations and group projects.
Homework: Review exercises and practice activities.