Empathetic Communication & Conflict Resolution

Course Title: Empathetic Communication & Conflict Resolution - 1 day

Overview: This 1-day workshop emphasizes practical applications of empathetic communication, active listening, and NLP. Participants will engage in interactive sessions designed to improve workplace communication, reduce conflicts, and enhance overall employee well-being.

Workshop Highlights

  • Hands-On Learning: Emphasis on practical application with only the essential theory.
  • Wide Range of Benefits: Tools and practices beneficial both for work communication and personal life.
  • Diverse Techniques: Fundamentals of non-violent communication, active listening, and NLP.
  • Interactive Sessions: Small group activities for real-time practice and feedback.
  • Inclusive Approach: Designed for all employees, tailoring the content to specific need of your team.

Workshop Outline

  • Introduction to Empathetic Communication: Exploring the basics of non-violent communication.
  • Active Listening: Key techniques and practical exercises.
  • NLP Basics: Understanding and practicing Neuro-Linguistic Programming strategies.
  • Conflict Resolution Strategies: Hands-on practice in small groups, testing various techniques.
  • Practical Application: Real-life scenarios and role-playing exercises to reinforce learning.

Benefits

  • Smoother and more productive communication
  • Reduced conflicts and misunderstandings
  • Improved workplace atmosphere
  • Increased employee well-being and satisfaction

Logistics

  • Duration:  1 day (8 hours)
  • Location: On-site or Online
  • Group Size: 15-30 participants

The proposed syllabus is based on our experience, but we adapt to each client.

We offer: 1-1 online/in-person and group online/in-person classes.