Empathetic Communication & Conflict Resolution
Course Title: Empathetic Communication & Conflict Resolution - 1 day
Overview: This 1-day workshop emphasizes practical applications of empathetic communication, active listening, and NLP. Participants will engage in interactive sessions designed to improve workplace communication, reduce conflicts, and enhance overall employee well-being.
Workshop Highlights
- Hands-On Learning: Emphasis on practical application with only the essential theory.
- Wide Range of Benefits: Tools and practices beneficial both for work communication and personal life.
- Diverse Techniques: Fundamentals of non-violent communication, active listening, and NLP.
- Interactive Sessions: Small group activities for real-time practice and feedback.
- Inclusive Approach: Designed for all employees, tailoring the content to specific need of your team.
Workshop Outline
- Introduction to Empathetic Communication: Exploring the basics of non-violent communication.
- Active Listening: Key techniques and practical exercises.
- NLP Basics: Understanding and practicing Neuro-Linguistic Programming strategies.
- Conflict Resolution Strategies: Hands-on practice in small groups, testing various techniques.
- Practical Application: Real-life scenarios and role-playing exercises to reinforce learning.
Benefits
- Smoother and more productive communication
- Reduced conflicts and misunderstandings
- Improved workplace atmosphere
- Increased employee well-being and satisfaction
Logistics
- Duration: 1 day (8 hours)
- Location: On-site or Online
- Group Size: 15-30 participants
